We strive to Fill and Ship ALL orders within 48 hours. HOWEVER, please remember we make our products. Due to High Demands, Raw Material Orders (we will never substitute inferior raw goods) and Production Batch Runs of Sold out Stock, SOME ORDERS MAY BE 1-3 WEEKS.
Production will try and reach out to you if there is a delay in your order via email, Text or Phone.
PLEASE CONTACT US IF YOU HAVE SPECIAL CONCERNS. firstname.lastname@example.org Please include your Order Number when doing so.
We use the following carriers to deliver our orders:
USPS: United States Postal Service
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment. IN ADDITION, WE MAY BE IN THE MIDDLE OF MAKING YOUR MAKEUP AS YOU READ THIS. Contact email@example.com for any concerns on Current Stock.
Returns, Refunds and Exchanges
Due to the nature of our Products, we do not accept returns. If you would like to receive a credit, please contact us at firstname.lastname@example.org.