FAQ
1. What is Voodoo Makeup?
Voodoo Makeup is a brand dedicated to providing high-quality, natural, and skin-friendly makeup products. Our mission is to empower beauty while prioritizing skin health and sustainability.
2. Are Voodoo Makeup products natural and cruelty-free?
Yes! All of our products are made with natural ingredients and are 100% cruelty-free. We are committed to ethical beauty practices and never test on animals.
3. What skin types are your products suitable for?
Our products are designed to be gentle and effective for all skin types, including sensitive and acne-prone skin. If you have specific skin concerns, feel free to contact us for product recommendations.
4. How do I choose the right shade for my skin tone?
We offer a detailed shade guide on our website to help you select the perfect match. You can also contact our customer service team for personalized assistance.
5. How long will it take to receive my order?
Shipping times vary based on your location and the selected shipping method. Typically:
- Domestic Orders: 3-7 business days
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International Orders: 7-14 business days
You’ll receive a tracking number once your order is shipped.
6. Do you offer international shipping?
Yes, we ship worldwide! Please note that international customers are responsible for any customs duties or taxes applicable in their country.
7. Can I return or exchange a product?
Due to the nature of our products, we only accept returns or exchanges for defective or damaged items. If you receive a faulty product, please contact us within 14 days of receipt.
8. What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express, Discover) as well as other payment options listed at checkout.
9. Are your products safe for sensitive skin?
Absolutely! Our products are formulated with natural, non-toxic ingredients that are safe for sensitive skin. However, we recommend performing a patch test before full application if you have known sensitivities.
10. How can I contact customer service?
Our customer service team is here to help! You can reach us via:
- Email: info@voodoomakeup.com
11. Do your products have an expiration date?
Yes, like all cosmetics, our products have a shelf life. You can find the expiration date or recommended usage period on the product packaging.
12. Are your products eco-friendly?
Yes! We strive to use eco-friendly packaging and sustainable ingredients whenever possible. Our goal is to reduce waste while delivering exceptional quality.
13. Do you offer discounts or promotions?
Yes, we frequently run promotions and offer discounts to our loyal customers. Sign up for our newsletter or follow us on social media to stay updated on exclusive deals!
14. Can I sell Voodoo Makeup products in my store?
We’re always looking for partners to help expand the Voodoo Makeup community! Please contact us at info@voodoomakeup.com for wholesale inquiries.
15. Where are your products manufactured?
Our products are proudly crafted in U.S.A, using premium, ethically sourced ingredients.
If you have any other questions, feel free to reach out to us! We’re here to help.